Order Cancellations & Returns

 1. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

2. Returns

Hypercart will accept returns received by us within 7 days of receipt of the item and is returned to us in original packaging, unused and in resellable condition.

The customer will be required to arrange their own delivery or get in touch with us in order for us to arrange for the items to be collected. The customer will be required to incur the costs for the delivery of the return items.

*Strictly Change of mind not accepted.

3. Refunds

Once returns are received and are deemed eligible for a refund, the refund will be processed via a bank transfer (excluding any bank charges). We will get in touch with you once the refund has been processed.

Please complete the form below to request an RMA number.

Order information

[contact-form-7 id=”22501″ title=”Product Returns”]